The aim of the work was to make parents and educators aware of the positive and negative effects of using digital media, the length of time they use digital media, as well as checking and directing them to their correct use. The respondents were 153 parents from all over Croatia, 61 (40%) of preschool children and 92 (60%) parents of school-age children and 59 educators throughout Croatia. The statistical processing included (N = 212) respondents. Educators and parents completed an online anonymous survey questionnaire. The statistical program MedCalc® Statistical Software version 20 ii IBM SPSS Statistics 23 was used in the statistical processing. Through research, we obtained results that say that parents and educators agree that there are negative and positive aspects of digital media. As a disadvantage, several parents point out: violence, insulting words and curses, while several educators see in: emotional maturation, communication, lack of parental protection and low concentration. Some of the advantages that both parents and educators emphasize are: development of logical thinking, acquisition of new words, introduction to new cultures and interests. Despite all this, parents allow their children too much free time to use digital media, which can affect their proper and harmonious development. The results of our research are correlated with recent research conducted in several European countries, the USA, China, Brazil, Canada, etc. Despite many studies, there are still no clear recommendations and strategies on the proper use of digital media. The work confirmed that parents and educators are aware of the advantages and disadvantages of using digital media in preschool children. With the help of educators, professional associates and the Ministry of Education, it is necessary to educate parents on quality and purposeful access to digital media.