Guide dogs are dogs that are specially trained to facilitate the movement of visually impaired people. After training, the dog and its potential user go through a matching process to get an impression of the level of compatibility between them. Guide dogs must have an appropriate character in order to perform their task in an appropriate manner and to find the safest solutions for the user, i.e. a visually impaired person who uses a guide dog. The communication skills of dogs allow fine-tuned interaction with humans, allowing guide dogs and their human partners to mutually adapt their behavior by changing the role of leader and follower depending on the task. Dog training plays a key role when it comes to programs for the humane role of dogs in the lives of blind people because the dog is often asked to think and make decisions about what to do. A case study can determine cause and effect, which are observed in a real context, which is unique and dynamic. A case study was chosen as a method because of its many advantages. The case study in this paper is conducted on one specific case and shows what it is like to be in a certain situation. The person who shares his experience in this case study is Tomislav Vampula, a retired senior physiotherapist, a blind person who uses a guide dog. The subject of the study is the experience of the aforementioned individual with the use of a guide dog and his impressions of the overall experience.